The Office Administrative Assistant is a part-time position and a key part of Roughing It Day Camp’s year-round team. This position communicates daily with both camp families and staff, registers campers, assists with marketing, customer service, and a variety of office support services.

General Duties for Office Assistant

Processing Registrations

• Process camper registrations and forms.
• Maintain the camper & customer databases, update records
• Produce registration reports

Account Management

• Process payments, update customer accounts
• Prepare customer financial statements and reports
• Prepare bank deposits

Marketing

• Creating and editing content for Newsletters and social media
• Manage photos during camp: organizing and editing as needed.
• Assisting with marketing and sales tasks
• Provide primary support to at least one of the following supervisors:
• Registrar & Business Manger
• Marketing and Sales Assistant
• Media Assistant / Content Writer/Editor
• Graphic Design Assistant / Web Designer
• Program Director & HR Assistant

General Office Support

• Serves as camp receptionist and the friendly routing of all telephone communication
• Customer service: servicing camper families and prospective customers including daily communication (phone and email)
• Answer questions on customer accounts and assists families registering for camp.
• Scan, upload and organize files, and online record management
• General office upkeep: supply ordering, mailings, organization and upkeep of facilities
• Represents Roughing It at Open Houses and Community events.
• Assist sales, marketing, personnel, and other areas of the camp organization as needed.

Hours are hybrid during the school year (10-20 hours) and in person during the summer (30-35 hours per week).

Job Type: Part-time

Pay: $17.00 per hour

Expected hours: 15 – 20 per week

Schedule:

• 4 hour shift
• Morning shift

Ability to Relocate:

• Lafayette, CA: Relocate before starting work (Required)

Work Location: Hybrid remote in Lafayette, CA